Please note!
We are now closed until Tuesday 28th Sept – Orders can still be placed as usual but won’t be dispatched until then - Thank you for your patience.

Delivery Prices & Returns

 

Delivery Prices

United Kingdom

  • Orders over £15: Royal 1st Class - Free
  • Orders under £15: Royal Mail 1st Class - £2.35

Delivery Speed
(unless otherwise stated)

  • UK Delivery - Approximately 1 to 3 working days (Most post will arrive in this timescale but Royal Mail do not guarantee delivery times)


Returns & Cancellations

Incorrectly ordered or unwanted goods
Customers have the right to return any unused products within 30 days of receipt of the goods. 
Customers cancelling their orders will have their payment refunded in full - minus the initial postage and packing costs that we have incurred by us in sending the item to you.
When returning an item any loss or damage occurred during the return is your responsibility until it reaches us, so please carefully pack and use an appropriate delivery service for your return.

Faulty or incorrectly sent goods
We endeavour to sell only quality products from high-end manufacturers, but in the unlikely event that the goods you receive are faulty or if a mistake has been made on our part in sending you the incorrect goods, we will send you a replacement free of charge upon return of the original item which we will also pay the return costs for.

Requesting a Return
Returned goods will only be accepted once a Returns Merchandise Authorisation (RMA) number has been issued.
The RMA number must then be placed inside the returned package.
If you have any problems or to request a return please click here to contact us